12. Contact Information
If you have any questions, concerns, or feedback regarding these Terms or the Services, you can reach out to us through the following channels:
12.1 Email
- joao[at]cosmocrafter.net
For general inquiries, technical support, or account-related issues.
12.2 Mailing Address
- N/A
For formal correspondence, including legal notices or requests.
12.3 Customer Support
- Visit our Discord for FAQs, troubleshooting guides, and live support options.
12.4 Response Times
- We strive to respond to all inquiries within 2-5 business days, depending on the nature of your request.
12.5 Reporting Violations
- To report a violation of these Terms, including prohibited activities or intellectual property concerns, please use our dedicated reporting form at joao[at]cosmocrafter.net.
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