12. Contact Information

If you have any questions, concerns, or feedback regarding these Terms or the Services, you can reach out to us through the following channels: 

 12.1 Email 

 

 joao[at]cosmocrafter.net 

 

 For general inquiries, technical support, or account-related issues. 

 12.2 Mailing Address 

 

 N/A 

 

 For formal correspondence, including legal notices or requests. 

 12.3 Customer Support 

 

 Visit our  Discord for FAQs, troubleshooting guides, and live support options. 

 

 12.4 Response Times 

 

 We strive to respond to all inquiries within 2-5 business days, depending on the nature of your request. 

 

 12.5 Reporting Violations 

 

 To report a violation of these Terms, including prohibited activities or intellectual property concerns, please use our dedicated reporting form at joao[at]cosmocrafter.net .