Refund Policy
Fair Play in the Galactic Marketplace
Last Updated: November, 25, 2024
This Refund Policy outlines the conditions and processes for requesting refunds for purchases made in Cosmo Crafter.
By making a purchase, you agree to the terms of this policy.
1. Eligible Refunds
1.1 Digital Purchases Refunds for in-game items, virtual currency (“Credits”), or subscription...
2. Non-Refundable Purchases
2.1 Used or Consumed Content Refunds are not granted for virtual items or Credits that have be...
3. Refund Request Process
3.1 How to Request a Refund To request a refund, contact our support team at joao[at]cosmocraf...
4. Chargebacks and Disputes
4.1 Unauthorized Chargebacks If a chargeback is initiated without a valid reason, your account...
5. Exclusions and Exceptions
5.1 Force Majeure Refunds are not granted for disruptions caused by factors outside of our con...
6. Legal Compliance
6.1 Consumer Rights This Refund Policy does not override any statutory rights you may have as ...
7. Contact Information
If you have questions about this Refund Policy or wish to request a refund, contact us at: Ema...