# 5. Exclusions and Exceptions

**5.1** **Force Majeure**

- Refunds are not granted for disruptions caused by factors outside of our control, such as internet outages or server downtime due to natural disasters or external attacks.

**5.2** **Beta Features**

- Purchases of items or features marked as “Beta” or “Experimental” are made at your own risk and are non-refundable.