2. Non-Refundable Purchases 2.1 Used or Consumed Content Refunds are not granted for virtual items or Credits that have been partially or fully used in the game. 2.2 Special Offers and Promotions Items or Credits purchased during special promotions or sales are not eligible for refunds. 2.3 User Errors Refunds are not available for accidental purchases, incorrect selections, or buyer’s remorse.